wholesale terms


NEW STOCKISTS
For inquiries and to open a new account, please fill in the application form HERE.

ORDER MINIMUM
The minimum for an opening order is $150 CAD. The minimum for a re-order is $100 CAD. All prices quoted are per piece, in Canadian Dollars (CAD). All prices are subject to change without notice
We sell cards, key tags and prints in minimums of 6 and enamel pins in minimums of 10
We currently do not wholesale our mugs, sorry!

HOW TO ORDER
Email your order to stockists@pixelpaperhearts.com
Subject: Wholesale Order - YOUR SHOP NAME
Kindly include the following: contact name, mailing address, preferred email address

PAYMENT
pixel paper hearts accepts payment via PayPal or e-transfer. 100% of payment is due upon receipt of invoice, before production begins. An invoice will be sent (via email) within 48 hours upon receipt of an order. Cancellations must be made within two (2) days of payment

ESTIMATED PRODUCTION TIME
Size and product variety of your order determines the production time. Upon receipt of payment, we aim to have orders processed + shipped within 3 weeks. If we hit a hiccup along the way, you will be notified immediately. *Note: some products may have a longer lead time

SHIPPING
We ship worldwide via Canada Post - Expedited Parcel, with tracking + insurance. Once the goods have shipped, you will receive an additional invoice for the exact shipping costs. Any duties / taxes are the responsibilities of the buyer.

RETURN POLICY
Due to the nature of our products, all items are a final sale but we want you to be happy! If something doesn’t look right, please contact us within 24 hours of receiving your shipment

CUSTOM ORDERS
Custom orders, limited editions, exclusive designs are welcome! Design fees and minimum order quantities to be discussed between parties involved

 

 

If you have any other questions, feel free to ask. We'd be happy to help!